Discovery Dock East is currently managed under external arrangements that have led to a gradual decline in standards. Communal areas are showing signs of wear, maintenance and presentation have fallen behind expectations, and the service level does not reflect the quality of the development.

By forming a Right to Manage (RTM) company, leaseholders can take direct responsibility for how the building is managed. This means that decisions about maintenance, service contracts, and budgets are made by the residents themselves — not by the freeholder or their managing agent.

A key part of this change is the ability to appoint a managing agent who works for the RTM company, and therefore acts in the interests of the leaseholders. The agent’s role is to deliver the standards, transparency, and service that residents expect, under the direction of the RTM Board.

Looking Ahead: Two Options

  1. Do nothing and continue to endure the current mismanagement and financial burdens.

  2. Take action by securing the Right to Manage (RTM) and taking control of our building’s management.

We can claim our Right to Manage —provided we secure at least 50% participation from leaseholders.

Your support is crucial. We invite you to join the RTM Company and help us take back control.

Value Proposition

At Discovery Dock East, the Right to Manage (RTM) gives leaseholders real control over how their building is run — ensuring decisions are made by residents, for residents.

Through RTM, we can:

  • Appoint a Managing Agent Who Works for Us – The agent answers to the RTM company, not the freeholder, ensuring priorities and budgets reflect residents’ interests.

  • Set and Maintain Higher Standards – We decide how the building is maintained, presented, and serviced — from cleaning to long-term planning.

  • Achieve Transparency and Accountability – Every expenditure and contract is managed openly, with clear oversight from the RTM Board.

  • Reduce Costs Without Reducing Quality – Competitive tendering and removal of unnecessary third-party mark-ups can deliver meaningful savings, particularly on insurance and management fees.

RTM empowers leaseholders to protect their investment, improve living standards, and ensure every pound spent adds value to the building and its community.

Risks and Mitigations

While pursuing Right to Manage (RTM) presents certain risks, we have conducted extensive due diligence and are confident that these challenges can be effectively managed with the right approach and your support.

While there are certain risks and challenges, in our opinion, they are manageable and outweighed by the long-term benefits of self-management—lower costs, improved services, and greater transparency. With your participation, we can successfully navigate these challenges and build a better future for all leaseholders.

Forward Plan

We have already established an RTM (Right to Manage) company, structured as a company limited by guarantee, in accordance with legal requirements.

  • Director Roles: None of the directors will receive any remuneration. We welcome additional directors—any member interested in being nominated should complete and submit the attached nomination form.

  • Membership: We strongly encourage you to join as a member. Membership is limited to one per flat, and your liability is capped at just £1.

  • Transition from the Association: Once the RTM company is fully operational, the existing Association will be dissolved, and its funds will be transferred to the RTM company for the benefit of all leaseholders.

We are happy to answer any questions or provide further clarification as needed. Your support is crucial in making this a success!